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Data Protection

The information you provide will only be held for the purposes of processing and administration and will not be passed to any other organisation.

However, in order to investigate any concern you may have, we may need to divulge your information to other Authority staff. This will only be done where absolutely necessary. We will also pass on compliments to relevant service areas.

Should you refer your complaint to the Local Government Ombudsman, then information must by law be provided to them on request.

Freedom of Information

Any correspondence received by the Authority may be subject to a Freedom of Information request. Where appropriate, the Authority will try and maintain anonymity.